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Documentation Portal

HiperTeam CRM

Complete Business & People Operating System — from Lead to Customer Success

120+Doc Pages
15+Modules
100+API Endpoints
11Chart Types

Choose Your Manual

Three comprehensive guides for every role in your organization

📘

User Manual

Everything you need to manage contacts, leads, opportunities, tasks, reports, and your day-to-day CRM workflow.

ContactsLeadsOpportunitiesTasksReportsInvoicesProjectsEmailForms
Read the User Manual
⚙️

Admin Manual

Configure roles, permissions, pipelines, custom fields, workflows, integrations, and every system setting.

RBACPipelinesCustom FieldsWorkflowsApprovalsIntegrationsTemplates
Read the Admin Manual
🛠️

Technical Manual

Architecture deep-dive, API reference for every endpoint, deployment guide, and development best practices.

ArchitectureAPI ReferenceMulti-TenantRBACDeploymentMigrations
Read the Technical Manual

What's Covered

Every feature documented with step-by-step guides and API references

👥

Contact Management

Full lifecycle from lead to customer

📊

Pipeline & Stages

Visual Kanban boards with drag-and-drop

🔐

3-Level RBAC

Module, record, and field-level permissions

📧

Email Integration

Gmail, Microsoft 365, and IMAP/SMTP

📝

Form Builder

Drag-and-drop forms with CRM actions

📅

Scheduling

Booking pages with Google Calendar sync

Workflow Automation

13 action types with conditional logic

📈

Reports & Dashboards

Visual report builder with 11 chart types

🏢

Multi-Tenant

Schema-per-tenant PostgreSQL isolation

💰

Invoicing

Line items, payments, recurrence, Xero sync

📋

Project Management

Phases, Gantt, Kanban, time tracking

Approval Engine

Multi-step chains with escalation