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Time Off

The Time Off page is where you request leave and where leaders approve it. Approved leave is taken out of your capacity, so the Team Calendar and Workload show you as away and appointment booking links won't offer your time.

Click Time Off in the sidebar (/time-off).

The Page​

AreaShows
My time offYour own requests
My team (Everyone for admins)Requests from the people you lead. Shown only if you lead someone: you are their manager, the lead of one of their teams, or their department head.
Status filterAll, Pending, Approved, Rejected, Cancelled
Upcoming holidaysThe company's next public holidays, with half days marked

Click a request to open it.

Requesting Time Off​

  1. Click Request time off.
  2. Choose the Leave type (for example Annual leave or Sick leave).
  3. Pick the dates From and To.
  4. Choose how much of the day:
    • For a single day: Full day, First half or Second half.
    • For several days: tick Start at midday and/or End at midday.
  5. Optionally add a Note for your approver.
  6. Check the preview. It shows how many working hours the request takes, worked out from your working hours, minus weekends and public holidays.
  7. Click Submit request.

The modal tells you what happens next: This will be approved straight away for leave types that don't need approval, or Your manager (or the approver set by your admin) will be asked to approve it.

Rules
  • The dates must include some working time. A request covering only weekends or holidays is refused.
  • Requests can't overlap your other pending or approved time off.
  • Multi-day leave can start at midday or end at midday, not the other way round.
  • One request can cover up to 366 days.

If no leave types are listed, ask an admin to add them in Business Hours.

Who Approves​

  • If your admin has set up an approval rule for time off, the rule decides. The request shows Waiting on the approver set in Approval Rules and also appears on the approver's Approvals page.
  • Otherwise it goes to your manager. If you have none, it goes to a team lead of one of your teams, then your department head, then the admins.

Your approver gets a Time Off Requested notification. You get Time Off Decided when it is approved or rejected, with any comment.

Approving and Rejecting (Leaders)​

  1. Open Time Off and switch to My team. Filter by Pending to see what is waiting.
  2. Click a request. It shows the person, type, dates, the Working time it takes and their note.
  3. Optionally add a Comment.
  4. Click Approve or Reject.

You can decide a request for anyone you lead. Clicking the link in the notification opens the request directly.

Recording Time Off for Someone​

Leaders and admins can record leave for the people they lead, for example sick leave phoned in that morning.

  1. Click Request or record time off.
  2. In For, pick the person (or Myself).
  3. Fill in the type, dates and a note (Why this is being recorded).
  4. Click Record time off.

Recorded leave is approved straight away, and the person gets a Time Off Decided notification.

Cancelling Time Off​

Open the request and click Cancel time off.

WhoCan cancel
YouA pending request, or approved leave that hasn't started yet
Your leader or an adminAny pending or approved request

Cancelled leave is given back to capacity straight away. Cancelling a request that was waiting on an approval rule also withdraws the approval.

How Leave Affects Other Features​

  • Workload and Team Calendar — approved leave is removed from your available hours. Pending leave is not.
  • Appointments — the team lead sees On leave next to your name when assigning, and booking links don't offer your time on those days.
  • Half days — half of that day's working time is taken off.

Related: Your Profile — Working Hours · Business Hours